The error window that she had was:
click Details to view the Exception:
To solve this issue, you need to do the following steps:
- Remove the proxy settings (optional). There’s a chance that the your HTTP Proxy server is caching the outdated version of the applet
- Clear your Java cache. Go to Control Panel – Java. click Settings, then click Delete Files.
- Set JNLP File/MIME Association. In Java Cotrol Panel, click Advanced tab. Expand JNLP File/MIME Association. Select Promp User.
You should by now fixed the issue. When you launched the Java Application you should have the following prompt:
Click Run, and you are set to validate your Employment Income submission.
If it’s still not working, drop a comment and we’ll see what we can do ;).
iras validation and submission