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Unusual email spams from ads-support@google.com

10-Nov-2021      ,      2      120 views

I’ve been receiving these emails from Google. Not sure what is the problem.

The content is ambiguous without mentioning any details:

Hello,

Thank you for submitting your Google ad report.

Keep in mind that we won’t be able to provide further information about the results of your report, but we will review it and take action, if appropriate.

Thanks again for taking the time to send a report. We’re constantly working to improve your experience, and your input helps us get there.

Sincerely,

Google Trust & Safety Team

Looking into it in its original form, looks like it was really sent by Google:

Delivered-To: hardono@gmail.com
Received: by 2002:ad4:5348:0:0:0:0:0 with SMTP id v8csp1231869qvs;
        Tue, 9 Nov 2021 19:06:11 -0800 (PST)
X-Received: by 2002:a67:d31c:: with SMTP id a28mr20116521vsj.20.1636513571190;
        Tue, 09 Nov 2021 19:06:11 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1636513571; cv=none;
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Return-Path: <3IjeLYQsKB88vyD-DFAA9CE19916z.x972vCy98917v36.x97@cases-outbound-prod.bounces.google.com>
Received: from mail-sor-f75.google.com (mail-sor-f75.google.com. [209.85.220.75])
        by mx.google.com with SMTPS id q134sor1169543vkq.19.2021.11.09.19.06.11
        for <hardono@gmail.com>
        (Google Transport Security);
        Tue, 09 Nov 2021 19:06:11 -0800 (PST)
Received-SPF: pass (google.com: domain of 3ijelyqskb88vyd-dfaa9ce19916z.x972vcy98917v36.x97@cases-outbound-prod.bounces.google.com designates 209.85.220.75 as permitted sender) client-ip=209.85.220.75;
Authentication-Results: mx.google.com;
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MIME-Version: 1.0
X-Received: by 2002:a1f:7c85:: with SMTP id x127mr42491724vkc.10.1636513570910; Tue, 09 Nov 2021 19:06:10 -0800 (PST)
Auto-Submitted: auto-generated
Message-ID: <08p11g0000000000097t30000i2g4ix6gmjecpg6ko30c1g6cojacpg@mail.gmail.com>
Date: Wed, 10 Nov 2021 03:06:10 +0000
Subject: [4-7305000031530]
From: ads-support@google.com
To: hardono@gmail.com
Content-Type: multipart/alternative; boundary="00000000000010dcba05d06682d7"

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      <p>Hello,</p>

      <p>Thank you for submitting your Google ad report.</p>

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rmation about the results of your report, but we will review it and take ac=
tion, if appropriate.</p>

      <p>Thanks again for taking the time to send a report. We&#39;re const=
antly working to improve your experience, and your input helps us get there=
.</p>

      <p>Sincerely,</p>

      <p>Google Trust &amp; Safety Team</p>
    </div>

    <div style=3D"font:normal 13px/17px Roboto,sans-serif;text-align:left;d=
isplay:block">=C2=A0</div>
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n><span style=3D"color:rgb(85,85,85);font:normal 13px,Roboto,sans-serif;fon=
t-size:13px;line-height:18px;text-align:left;background-color:rgb(255,255,2=
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order-right-color:rgb(213,15,37);border-bottom-color:rgb(213,15,37);border-=
left-color:rgb(213,15,37);padding-top:2px;margin-top:2px">Google Inc. |</sp=
an><span style=3D"color:rgb(85,85,85);font-family:&#39;&#39; &#39;Roboto&#3=
9;,sans-serif;font-size:13px;line-height:18px;text-align:left;background-co=
lor:rgb(255,255,255);border-top-width:2px;border-right-width:0px;border-bot=
tom-width:0px;border-left-width:0px;border-top-style:solid;border-right-sty=
le:solid;border-bottom-style:solid;border-left-style:solid;border-top-color=
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(51,105,232);border-left-color:rgb(51,105,232);padding-top:2px;margin-top:2=
px">=C2=A0The Google Ads Team=C2=A0|</span><span style=3D"color:rgb(85,85,8=
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th:2px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px=
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gb(0,153,57);border-bottom-color:rgb(0,153,57);border-left-color:rgb(0,153,=
57);padding-top:2px;margin-top:2px">=C2=A01-866-2-GOOGLE=C2=A0|</span><span=
 style=3D"color:rgb(85,85,85);font-family:&#39;&#39; &#39;Roboto&#39;,sans-=
serif;font-size:13px;line-height:18px;text-align:left;background-color:rgb(=
255,255,255);border-top-width:2px;border-right-width:0px;border-bottom-widt=
h:0px;border-left-width:0px;border-top-style:solid;border-right-style:solid=
;border-bottom-style:solid;border-left-style:solid;border-top-color:rgb(238=
,178,17);border-right-color:rgb(238,178,17);border-bottom-color:rgb(238,178=
,17);border-left-color:rgb(238,178,17);padding-top:2px;margin-top:2px">=C2=
=A0<a href=3D"https://ads.google.com/" style=3D"color:rgb(0,51,204)" target=
=3D"_blank">ads.<wbr>google.com</a></span></span></p>
  </div>

  <div style=3D"width:94%;padding:3%;border-top:solid 1px #eaeaea">
    <table cellpadding=3D"0" cellspacing=3D"0" style=3D"font-family:Roboto,=
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      <tbody>
        <tr>
          <td dir=3D"ltr" id=3D"four-icon-title" style=3D"border-collapse:c=
ollapse" width=3D"88">We&#39;re here to help</td>
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lank"><img alt=3D"Email" src=3D"https://www.gstatic.com/gmktg/mtv-img/showt=
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play:block;border-top-style:none;border-right-style:none;border-bottom-styl=
e:none;border-left-style:none" width=3D"34"></a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td dir=3D"ltr" id=3D"four-icon-email-text" style=3D"border-colla=
pse:collapse" width=3D"43"><a href=3D"https://support.google.com/google-ads=
/bin/answer.py?&amp;answer=3D8206" style=3D"color:#1155cc;text-decoration:n=
one" target=3D"_blank">Email</a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td height=3D"28" style=3D"border-collapse:collapse" width=3D"2">=
<span style=3D"background-color:#e1e1e1;width:2px;font-size:2px;line-height=
:28px;padding-bottom:0;padding-right:0;padding-top:0;padding-left:0;margin-=
bottom:0;margin-left:0;margin-top:0;margin-right:0;height:28px;display:inli=
ne-block">=C2=A0</span></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"20">=C2=A0</td>
          <td id=3D"four-icon-chat" style=3D"border-collapse:collapse" widt=
h=3D"37"><a href=3D"https://support.google.com/google-ads/bin/answer.py?&am=
p;answer=3D8206" style=3D"color:#1155cc;text-decoration:none" target=3D"_bl=
ank"><img alt=3D"Chat" src=3D"https://www.gstatic.com/gmktg/mtv-img/showtim=
e_footer_chat_37x35.png" style=3D"outline:none;text-decoration:none;display=
:block;border-top-style:none;border-right-style:none;border-bottom-style:no=
ne;border-left-style:none" width=3D"37"></a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td dir=3D"ltr" id=3D"four-icon-chat-text" style=3D"border-collap=
se:collapse" width=3D"43"><a href=3D"https://support.google.com/google-ads/=
bin/answer.py?&amp;answer=3D8206" style=3D"color:#1155cc;text-decoration:no=
ne" target=3D"_blank">Chat</a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td height=3D"28" style=3D"border-collapse:collapse" width=3D"2">=
<span style=3D"background-color:#e1e1e1;width:2px;font-size:2px;line-height=
:28px;padding-bottom:0;padding-right:0;padding-top:0;padding-left:0;margin-=
bottom:0;margin-left:0;margin-top:0;margin-right:0;height:28px;display:inli=
ne-block">=C2=A0</span></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"20">=C2=A0</td>
          <td id=3D"four-icon-chat" style=3D"border-collapse:collapse" widt=
h=3D"37"><a href=3D"https://support.google.com/google-ads/bin/answer.py?&am=
p;answer=3D8206" style=3D"color:#1155cc;text-decoration:none" target=3D"_bl=
ank"><img alt=3D"Chat" src=3D"http://www.google.com/help/hc/images/showtime=
_ask_experts_icon.png" style=3D"outline:none;text-decoration:none;display:b=
lock;border-top-style:none;border-right-style:none;border-bottom-style:none=
;border-left-style:none" width=3D"37"></a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td dir=3D"ltr" id=3D"four-icon-hangout-text" style=3D"border-col=
lapse:collapse" width=3D"43"><a href=3D"https://www.en.advertisercommunity.=
com/" style=3D"color:#1155cc;text-decoration:none" target=3D"_blank">Ask Ex=
perts</a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td height=3D"28" style=3D"border-collapse:collapse" width=3D"2">=
<span style=3D"background-color:#e1e1e1;width:2px;font-size:2px;line-height=
:28px;padding-bottom:0;padding-right:0;padding-top:0;padding-left:0;margin-=
bottom:0;margin-left:0;margin-top:0;margin-right:0;height:28px;display:inli=
ne-block">=C2=A0</span></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"21">=C2=A0</td>
          <td id=3D"four-icon-helpcenter" style=3D"border-collapse:collapse=
" width=3D"34"><a href=3D"https://support.google.com/google-ads/bin/answer.=
py?answer=3D1722054&amp;utm_source=3Dhtc&amp;utm_medium=3Demail&amp;utm_cam=
paign=3Dconversion" style=3D"color:#1155cc;text-decoration:none" target=3D"=
_blank"><img alt=3D"Help Centre" src=3D"https://www.gstatic.com/gmktg/mtv-i=
mg/showtime_footer_question_34x33.png" style=3D"outline:none;text-decoratio=
n:none;display:block;border-top-style:none;border-right-style:none;border-b=
ottom-style:none;border-left-style:none" width=3D"34"></a></td>
          <td style=3D"border-collapse:collapse;font-family:Roboto,sans-ser=
if;font-weight:normal;font-size:0;line-height:0" width=3D"7">=C2=A0</td>
          <td dir=3D"ltr" id=3D"four-icon-helpcenter-text" style=3D"border-=
collapse:collapse" width=3D"57"><a href=3D"https://support.google.com/googl=
e-ads/?vid=3D1-635779877535370090-2033747508&amp;hl=3Den#topic=3D3119071" s=
tyle=3D"color:#1155cc;text-decoration:none" target=3D"_blank">Help Center</=
a></td>
        </tr>
      </tbody>
    </table>
  </div>

  <div id=3D"email-body-footer" style=3D"width:94%;padding:3%;background-co=
lor:#f5f5f5;border-top:solid 1px #eaeaea"><span style=3D"font-style:italic;=
font-stretch:normal;font-size:13px;font-family:Roboto,sans-serif;vertical-a=
lign:baseline;white-space:pre-wrap;color:rgb(102,102,102);background-color:=
rgb(245,245,245)">=C2=A9 2019 Google Inc., 1600 Amphitheatre Parkway, Mount=
ain View, CA 94043, USA </span><br style=3D"background-color:rgb(245,245,24=
5)">
    <br style=3D"background-color:rgb(245,245,245)">
    <span style=3D"font-style:italic;font-stretch:normal;font-size:13px;fon=
t-family:Roboto,sans-serif;vertical-align:baseline;white-space:pre-wrap;col=
or:rgb(102,102,102);background-color:rgb(245,245,245)">This email may be co=
nfidential or privileged. If you received this communication by mistake, pl=
ease don&#39;t forward it to anyone else, please erase all copies and attac=
hments, and please let me know that it went to the wrong person. Thanks. Th=
e above terms reflect a potential business arrangement, are provided solely=
 as a basis for further discussion, and are not intended to be and do not c=
onstitute a legally binding obligation. No legally binding obligations will=
 be created, implied, or inferred until an agreement in final form is execu=
ted in writing by all parties involved.</span>

    <p>=C2=A0</p>
  </div>
</div>
--00000000000010dcba05d06682d7--

I’ll try to reach out to Google to get more information.

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Unusual email spams from ads-support@google.com, 3.0 out of 5 based on 1 rating

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About Hardono

Howdy! I'm Hardono. I am working as a Software Developer. I am working mostly in Windows, dealing with .NET, conversing in C#. But I know a bit of Linux, mainly because I need to keep this blog operational. I've been working in Logistics/Transport industry for more than 11 years.

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Comments [ 2 ]

2 comments so far

Add Your Comment
  1. Reply
    Dave said: 2021.11.18 20:49

    Hi!
    do you find out something?
    I keep getting this as well…. no info on the internet about this
    Im scared that they may lock my acount due to this report spam (if some app is doing this with use of my account). If it’s not a bug, then it must be caused by some phone app i think? This reports i receive also when im not using PC so it must be phone app.. We can compare list of our apps if you want. Maybe you have other ideas?

  2. Reply
    Hardono said: 2021.11.19 09:32

    I did contacted Google. I’ve given them my number when they asked, but haven’t heard anything from them. And yeah, I’m still receiving the “ads support” emails, but not as frequent as when I wrote this post.

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